Field Service Technician

4 weeks ago


Mount Pleasant, Michigan, United States SPECTRUM Full time
About the Role

We are seeking a highly skilled and motivated Field Technician to join our team at Spectrum. As a Field Technician, you will be responsible for installing and repairing services for our customers, educating them on proper use of their Spectrum services and equipment, and providing world-class customer service.

Key Responsibilities
  • Install and repair services for residential customers
  • Perform basic to complex installations, disconnects, downgrades, and upgrades
  • Provide technical support and education to customers
  • Work independently with minimal supervision
  • Collaborate with internal teams to resolve customer issues
Requirements
  • High School diploma or equivalent work experience
  • Technical skills: problem-solving, computer and software application use, measuring distances, and working with hand tools
  • Skills: communication, professionalism, time management, organization, critical thinking, and responsibility
  • Abilities: interpreting analytics from soft tools, troubleshooting, and working in confined spaces
  • Physical abilities: walking over various terrain, carrying tools and equipment, and safely operating a company vehicle
What We Offer

We invest in our employees' learning and growth through 160+ hours of training, hands-on experience, and mentoring. We also offer competitive pay, total rewards, and a comprehensive benefits package that rewards employees for their contributions to our success.

We are an equal opportunity employer and welcome applications from diverse candidates. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws.


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