Member Services Representative

7 days ago


Berkeley, California, United States Touchstone Climbing Full time

Touchstone Climbing is a dynamic company that owns and operates 16 climbing gyms across California. We're more than just gyms - we're a vibrant community. As a Member Services Associate, you will be the primary point person for membership and customer service needs. This role requires excellent communication skills, creativity, and attention to detail. Key responsibilities include maintaining customer service excellence, managing databases, and supporting project-based assignments.

About Us

We offer competitive pay of $30 per hour, outstanding benefits, free gym membership, and other perks. Our team is enthusiastic about working collaboratively across departments. If you enjoy learning new skills and are comfortable with technology, this may be the perfect fit.

Required Skills and Qualifications
  • Strong communication and problem-solving skills
  • Prior experience in a member service or similar role
  • Creativity and attention to detail
  • Ability to work at multiple locations
Benefits

We offer a comprehensive compensation package, including a starting salary of $30 per hour and opportunities for professional growth. As a full-time non-exempt position, you will work 40 hours per week. This role requires occasional travel to various gym locations.



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