Dental Office Assistant
4 weeks ago
We are seeking a highly organized and detail-oriented Business Assistant to join our team at Heartland Dental and Supported Offices. As a Business Assistant, you will play a critical role in supporting the front office and ensuring the smooth operation of our dental practice.
Key Responsibilities:
- Greet and welcome patients, creating a positive first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain:
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front-loaded education and training, providing opportunities to develop to your full potential
- Access to on-demand Daily Pay
Requirements:
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
- Ability to perform essential duties satisfactorily with or without reasonable accommodation
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
Why Heartland Dental?
We are a leading Dental Support Organization, providing exceptional service to over 2,300 supported doctors in 38 states and over 1,400 supported offices. Our mission is to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve.
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