Dental Office Manager

3 weeks ago

Jupiter, Florida, United States Dental Care Alliance Full time

Job Title: Dental Office Manager

Job Summary: We are seeking an experienced Dental Office Manager to join our team at Main Street Children's Dentistry and Orthodontics in Jupiter, FL. The ideal candidate will have 2 years of experience managing a dental office and possess excellent customer service skills with a business mind to handle financial and daily operations.

Responsibilities:

  • Manage patient scheduling, staff productivity, collections, and receivables to achieve revenue goals.
  • Oversee office operations within budget guidelines, including clerical and auxiliary supply purchases, equipment upgrades, labs, and labor costs.
  • Develop and implement strategies to increase new patient growth through sales, marketing, and promotional programs.
  • Recruit, hire, and develop a team of office staff capable of providing best-in-class patient care.
  • Directly supervise office teams and proactively manage their performance and development.
  • Communicate effectively with office teams to ensure they have the necessary information, tools, and support to perform their jobs effectively.
  • Complete administrative tasks, such as flash report review, bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports, and invoice processing.
  • Maintain patient data, including required regulatory chart documents, personal information, treatment consultation documentation, account history transactions, and electronic QSI data.
  • Manage and assist designated office team members with payment and insurance processes.
  • Maintain facilities and equipment cleanliness and safety, reporting and correcting hazards as necessary.
  • Ensure compliance with established company policies, procedures, and government regulations.
  • Respond to doctor, patient, and employee grievances, complaints, and inquiries, seeking assistance when necessary.
  • Build and sustain a collaborative leadership work environment with doctors.

Qualifications:

  • Must have management/supervisory experience within a dental office, preferably 1-2 years.
  • Must have experience working in a dental office.
  • Must have experience in insurance.

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