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Lead Client Relations Manager
2 months ago
At ABB, we are committed to tackling global challenges. Our fundamental values: care, courage, curiosity, and collaboration - along with a strong emphasis on diversity, inclusion, and equal opportunities - are essential in our mission to empower individuals to develop sustainable solutions. Join us in shaping the future of ABB.
Reporting Structure
This position reports to the Marine Systems Sales Manager for the US & Canada.
Your Key Responsibilities
In this position, you will be entrusted with driving the sales of products, systems, and services within the Marine Sector, aligned with the strategic objectives of the division. Your daily tasks will involve meeting both qualitative and quantitative sales goals to ensure sustainable growth in orders, revenue, profitability, market share, and customer satisfaction. You will demonstrate your expertise by identifying and nurturing new sales prospects. This role operates under a remote work model and contributes to the Process Automation Marine & Ports division. Your primary responsibilities will include:
- Marketing products, systems, and services to clients, with a focus on achieving volume, mix, and profitability objectives for the designated divisions.
- Building and sustaining effective client relationships to comprehend their requirements, enhancing their understanding of ABB's comprehensive offerings, and collaborating with them to deliver tailored solutions.
- Ensuring a positive client experience throughout the sales journey.
- Formulating sales strategies utilizing ABB-approved tools.
Qualifications
- A bachelor's degree in engineering or a related discipline is highly preferred.
- A minimum of 5 years of experience in customer-facing and/or business development roles is required, with 10 years or more being advantageous.
- Recent experience in the marine sector is strongly preferred.
- Candidates must possess valid work authorization to be employed by ABB in the US.
The Marine & Ports Division supports the shipping and port industries through a broad array of integrated systems and solutions that enhance the flexibility, reliability, and energy efficiency of vessels and container terminals. By integrating power, propulsion, automation, marine software, and services that maximize vessel uptime, the Division is strategically positioned to assist the marine sector in achieving its decarbonization goals while enhancing the profitability and sustainability of our clients' operations throughout the entire lifecycle of their vessels. With ABB Ability™ Marine software solutions and ABB Ability™ Collaborative Operations Centers globally, shipowners and operators can manage their fleets with reduced fuel and maintenance expenses, while improving safety for crew, passengers, and cargo, as well as overall operational productivity. Furthermore, the Division provides automation, electrical systems, and digital solutions for container and bulk cargo handling, from ship to gate. These solutions empower terminal operators to meet the challenges posed by larger vessels, taller cranes, and increased volumes per call, making terminal operations safer, more environmentally friendly, and more efficient. We value diversity and welcome individuals from various backgrounds. Explore your next career opportunity with ABB and discover the impact of our solutions worldwide. #MyABBStory
