Sales Team Lead
3 weeks ago
Overview
We are seeking a highly skilled and experienced Sales Associate/Customer Service Team Leader to join our team at GPM Investments, LLC. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.
Responsibilities
- Provide fast and efficient service to customers, greeting them in a friendly manner and thanking them for their business.
- Ring customer sales using an electronic cash register, receiving money and giving correct change.
- Assist with shift change by counting money in the cash drawer at the beginning and end of a shift.
- Process specialty products, such as money orders, credit card purchases, checks, and lottery sales and redemption's.
- Check identification for restricted sales.
- Replenish stock on food service supplies, such as cups, lids, condiments, napkins, straws, and stirrers.
- Clean and sanitize all equipment used for service or stocking food service products.
- Clean all areas, including counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms, and parking lots.
- Remove all damages and out of code merchandise from the shelves and price merchandise according to the price book.
- Check in vendor deliveries as needed and complete bad merchandise forms.
- Order merchandise and use current training materials.
- Complete all necessary training evaluations and documents.
- Provide feedback to management on training program and materials.
- Monitor cash levels and security procedures during shift to ensure compliance.
- Review job assignments for completeness.
- Assume other duties and responsibilities as assigned to accommodate store operational needs.
Qualifications
- 18 years of age or older.
- Ability to read, write, speak, and understand English.
- Basic math skills (addition, subtraction, division, and multiplication).
- Ability to lift 10 lbs frequently and up to 50 lbs occasionally.
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.
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