Patient Service Liaison

1 week ago


Columbus, Georgia, United States AdaptHealth Full time

At AdaptHealth LLC, we are seeking a Patient Service Liaison to play a crucial role in ensuring successful service for our patients.

About the Role

The ideal candidate will have excellent customer service skills, ability to communicate verbally and in writing, and proficiency in Microsoft Office.

Key Responsibilities
  • Developing and maintaining working knowledge of current products and services
  • Documenting call information according to standard operating procedures
  • Answering questions about products and services
  • Navigating multiple online EMR systems
  • Communicating with Customer Service and Management
  • Verifying insurance carriers and meeting quality assurance requirements
  • Facilitating resolution on customer complaints
  • Utilizing company-provided tools

We estimate the salary for this role to be around $50,000 - $60,000 per year, depending on experience.



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