Insurance Industry Professional
7 days ago
About Us:
MARSH McLennan Companies, Inc. is a global leader in insurance broking and risk management services. We combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm.
We provide business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities.
Job Overview:
We are seeking an Insurance Industry Professional for our Employee Health department in Columbus, OH. This role will focus on providing outstanding customer service, communicating closely with clients, and developing educational materials.
Responsibilities:
- Translate communication materials from English to Spanish
- Ensure outstanding customer service is provided to clients
- Communicate closely with Producers and act as key liaison with clients
- Oversee, facilitate or execute new/renewal marketing process
- Design detailed analyses and presentations for prospect/client meetings
- Develop educational materials including Benefit Enrollment Guides
- Review SPD's and agreements/contracts for accuracy
- Assist clients with resources relative to HIPAA, COBRA, FLEX, ERISA, etc.
- Handle any claim resolutions and plan administration problems
- Filing, file set-up, file maintenance in Agency Management and Imaging System
- Assist with gathering appropriate client information for marketing and implementing new and renewal business
- Assist with creating spreadsheets and presentations for prospect/renewal meetings
- Assist with preparation of enrollment guides/packets for on-site enrollment meetings
- Assist with the preparation of applications
- Assist with routine plan administration, e.g., new enrollees, changes and terminations
- Assist with any claim and plan administration problems / issues
- Filing, file set-up, file maintenance in Agency Management and Imaging Systems
- Basic correspondence with clients and companies
Requirements:
- Previous insurance industry experience in a brokerage or agency environment
- Bilingual in English and Spanish
- Able to research and analyze problems independently
- Excellent presentation, written, communication, and customer service skills
- Proficient with Microsoft Word, Excel, Power Point, and Outlook
- Ability to learn Agency Management and Imaging Systems
- Must have resident Agents License in Life and Health or obtain within 90 days
Benefits:
- Medical, dental and vision insurance
- 401K and company match program
- Company-paid life and disability
- Generous paid time off programs
- Employee assistance program (EAP)
- Volunteer paid time off (VTO)
- Career mobility
- Employee networking groups
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
Salary: $65,000 per year
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