Customer Service Expert

5 days ago


Oceanside, California, United States PrideStaff Full time

PrideStaff is a national staffing organization seeking skilled professionals in various locations across the United States. We are looking for enthusiastic individuals who can provide exceptional customer service and resolve issues efficiently.

Job Description

We require strong problem solvers with excellent communication skills, able to work in a fast-paced environment and maintain a high level of professionalism at all times.

The successful candidate will have a strong knowledge of our customer service policies, systems, and product knowledge to provide accurate assistance to clients.

Key Responsibilities:

  • Resolve customer inquiries via phone and email regarding order status, billing issues, and general client concerns.
  • Maintain a positive rapport with every caller, providing exceptional customer experience.
  • Update customer information in our database during and after each call.
  • Stay updated on product knowledge and company policies by working closely with the management team.

Requirements:

  • Excellent verbal and written communication skills.
  • Able to remain professional and courteous with customers at all times.
  • Knowledge of basic computer applications and phone systems.

Salary Estimate: $45,000 - $55,000 per annum, depending on location and experience.

Benefits: Competitive salary, comprehensive training program, and opportunities for career growth and advancement.

Location: Various locations across the United States.



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