Inside Sales and Customer Support Expert

3 weeks ago


Oceanside, California, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

**Job Title:** Inside Sales and Customer Support Expert

**Job Description:

  • We are seeking a highly skilled and customer-focused individual to join our team as an Inside Sales and Customer Support Expert.

**About the Role:

The successful candidate will be responsible for handling customer inquiries, providing excellent customer service, and selling our products and services to customers through various channels, including phone, email, and online platforms.

**Responsibilities:

  • Handling customer inquiries, responding to customer feedback, and resolving customer complaints.
  • Providing exceptional customer service, including answering questions, resolving issues, and improving customer satisfaction.
  • Maintaining accurate records of customer interactions, product information, and sales activities.
  • Collaborating with regional managers and branch managers to drive territory coverage and maintain positive dealer relationships.

**Requirements:

  • 1-3 years of experience in sales, customer support, or related field.
  • High school diploma or equivalent; some college education preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with internal and external customers.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

**Compensation and Benefits:

We offer a competitive salary range of $22.50 - $26.11 per hour, depending on experience. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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