Special Projects Technician

2 weeks ago

Madison, Wisconsin, United States TAK Communications Full time
About the Role

TAK Communications is seeking a highly skilled Special Projects Technician to join our team in Madison, WI. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our projects, including multi-dwelling unit (MDU) service calls, cable, internet, and security product installs, maintenance, and upkeep of our warehouse.

Key Responsibilities
  • Maintain a clean and organized warehouse environment, ensuring all equipment and parts are properly stored and inventoried.
  • Track and manage inventory levels, placing orders and managing deliveries to ensure timely restocking.
  • Issue and return equipment to technicians on a daily and weekly basis, completing a daily reconciliation of equipment levels.
  • Participate in company vehicle management, cleaning and detailing vehicles, and delivering vehicles requiring repair to the repair shop.
  • Assign uniforms, tools, and safety gear to technicians, ensuring invoices are signed.
  • Perform installations and changes of service, adhering to applicable codes, requirements, guidelines, company procedures, and safe work practices.
  • Troubleshoot and resolve customer concerns, ensuring products and services are working properly to drive a positive customer experience.
  • Prioritize, organize, and efficiently complete tasks to meet deadlines, working independently in a variety of environments.
Requirements
  • Warehouse experience preferred, with general construction experience also a plus.
  • Excellent customer service, time management, problem-solving, and troubleshooting skills.
  • Ability to learn and operate testing equipment and software/programs.
  • Ability to utilize hand tools, identify wire size/color, and accurately utilize measuring devices.
  • Ability to carry, climb, operate, and work upon an extension ladder (approximately 28 feet high and 75 pounds).
  • Ability to complete work indoors, outdoors, in tight spaces, and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time.
  • Ability to lift and carry up to 75lbs.
  • Valid driver's license and passing of all pre-employment requirements (MVR, Background Check, Drug Screen).
What We Offer
  • Full-time employment with paid weekly compensation.
  • Competitive hourly rate of $15/hour plus production pay.
  • Full benefits package, including medical, dental, and vision coverage.
  • Paid time off and 401(k) with company match.
  • 25K company-paid life insurance.
  • Independent work and team collaboration opportunities.
  • Career development and advancement opportunities.

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