Sales and Service Ambassador
1 week ago
We are a dynamic team at First Citizens Bank, striving to provide exceptional customer service and banking solutions. Our Sales and Service Representative role is a key part of this effort, ensuring that our customers receive personalized attention and guidance in their financial journeys.
Job DescriptionThe ideal candidate will be responsible for engaging with customers, processing transactions accurately, and providing support with account servicing needs. They will also play a crucial role in facilitating customer awareness and education about our bank's services, including digital banking capabilities.
Key Responsibilities:- Engage customers in conversation to understand their banking needs and preferences
- Process transactions efficiently and accurately
- Provide assistance with account servicing needs
- Facilitate customer awareness and education of bank services
- High School Diploma or equivalent required; 6 months of customer service experience preferred
- Preferred area of experience: sales or banking
- Familiarity with retail banking products and services
The estimated annual salary for this position is $40,000 - $50,000, depending on location and qualifications. We offer a comprehensive benefits package, including customizable options to meet the diverse needs of our associates.
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