Recovery Support Specialist

3 days ago

Oakland, California, United States LifeLong Medical Care Full time
Job Title: Recovery Support Counselor

Job Summary:

We are seeking a highly motivated and compassionate Recovery Support Counselor to join our team at LifeLong Medical Care. As a key member of our healthcare team, you will play a vital role in supporting patients with substance use disorders and other mental health challenges.

Responsibilities:

  • Conduct intake assessments to determine patient needs and goals, and develop personalized service plans.
  • Provide outreach and engagement services to patients, including those experiencing homelessness, to encourage participation in MAT services.
  • Support patients receiving primary care medication-assisted treatment and implement harm reduction strategies to manage addiction.
  • Collaborate with patients to design and deliver services that meet their unique needs and goals.
  • Provide individualized guidance, coaching, and support to patients to promote recovery and overall well-being.
  • Meet weekly patient engagement metrics set by the SAMHSA MAT Project Director.
  • Communicate effectively with patients, document clearly in the medical record, and interface with medical providers to advocate for patient needs.
  • Prepare reports as required and participate in clinic trainings, case conferences, and meetings.
  • Develop and maintain working relationships with outside treatment and social service agencies to ensure patients have access to community resources.
  • Observe confidentiality rules related to clinical information and treatment, both internally and when dealing with external agencies and individuals.

Qualifications:

  • Possess and maintain certification as an Alcohol and Other Drug (AOD) Counselor issued by a certifying agency approved by the California Department of Health Care Services, or be enrolled in certification course and actively pursuing certification.
  • Experience working with underserved communities, including individuals experiencing homelessness and/or housing insecurity, with a commitment to working directly with low-income persons from diverse backgrounds in a helpful and supportive manner.
  • Knowledge and training in substance use/addiction and related issues, including recovery models and harm reduction strategies.
  • Understanding of co-occurring disorders and the interplay between mental health and substance use disorders.
  • Ability to prioritize tasks, work under pressure, and complete assignments in a timely manner.
  • Excellent interpersonal, verbal, and written skills, with the ability to effectively work with people from diverse backgrounds and be culturally sensitive.

Requirements:

  • High School diploma or GED.
  • At least two (2) years of work experience in a community-based healthcare or social service capacity.
  • Proficient in Microsoft Office applications, including Word, Excel, and Outlook, with the ability to manage databases.
  • Reliable means of transportation for community outreach and travel to patient appointments and meetings.

Preferred Qualifications:

  • Bilingual in English/Spanish strongly preferred.
  • Access to a personal vehicle and current license and insurance.
  • Lived experience relative to working with people experiencing homelessness, such as formerly homeless, social or behavioral health services consumer, criminal justice system involvement, foster care involvement, or close family-member of someone with these experiences.

Benefits:

We offer a competitive salary range of $25-$28/hour, excellent benefits, including medical, dental, vision, generous leave benefits, Flexible Spending Accounts, and a 403(b) retirement savings plan.

COVID-19 Vaccine Policy:

In accordance with LifeLong Medical Care's commitment to provide and maintain a workplace that is free of known hazards, we have adopted a Mandatory COVID-19 Vaccine Policy to safeguard the health of our employees and their families, our patients and visitors, and the community at large from infectious diseases.

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