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Customer Service Associate

2 months ago

Lubbock, Texas, United States Pizza Hut Shop Full time

Location: Lubbock, TX

Position: Cashier

Overview:

As a vital member of our team, you will be known as a Customer Service Associate, dedicated to delivering exceptional service to every guest. Your role will involve creating a welcoming atmosphere for customers from their first interaction to their subsequent visits.

Key Responsibilities:

  • Provide outstanding service to all customers, ensuring they feel valued and appreciated.
  • Manage phone inquiries and facilitate order processes, including ringing up purchases and suggesting additional items.
  • Assist in maintaining a clean and organized store environment, contributing to the overall safety and enjoyment of our guests.

Qualifications:

As a Cashier at Pizza Hut, you will be expected to uphold the following standards:

  • Commitment to delivering World Class Service.
  • Maintain a professional appearance at all times.
  • Basic proficiency in cash handling and financial transactions.
  • Ability to stand for extended periods, typically 4-6 hours.
  • Proficient in reading, writing, and speaking English; knowledge of Spanish is a plus.
  • Empathetic approach to customer interactions, addressing concerns with care.
  • Collaborative team player.
  • Willingness to perform cleaning duties to ensure a pleasant dining experience.
  • Physical capability to lift up to 50 pounds and perform various movements as required.

Additional Information:

If you require assistance during the application or hiring process due to a disability, please reach out for accommodations at your convenience.

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