National Maintenance Trainer Position

4 weeks ago

Tacoma, Washington, United States Liberty Military Housing Full time

Job Summary:

Liberty Military Housing is seeking a highly skilled National Maintenance Trainer to join our team. As a National Maintenance Trainer, you will be responsible for coordinating, delivering, and preparing all training related to the maintenance operations within your designated region.

Key Responsibilities:

  • Facilitate training courses applicable to LMH Maintenance operations, including Yardi, Yardi Mobile training, PMI, customer service, operational training, compliance, onboarding, Standard Operating Procedures, and technical maintenance training.
  • Promote and deliver on-site, one-on-one session, classroom, hands-on, and webinar-based training sessions.
  • Participate in the development of new training courses or special projects based on training needs.
  • Deploy evaluations and assessments to measure training solutions effectiveness, retention, application, and impact on the business.
  • Recommend appropriate learning tools that are engaging, effective, and value-added to achieve course objectives based on Team Members needs.
  • Coordinate and communicate related to training, including invites, agendas, room set, training schedules, reports, documentation, class attendance, training recaps, and all other necessary training communication.
  • Update, order, and maintain training collateral and other materials associated with training.
  • Coordinate internal and external resources in regard to planning, developing, and delivering training to a designated location/property.
  • Collaborate with the operational team in audit reviews to ensure necessary training solutions are identified and facilitated to ensure compliance with all policies.

Requirements:

  • In-depth knowledge of maintenance operations and the property management industry.
  • Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, and appliance repair.
  • Knowledge of learning and development best practices.
  • Excellent leadership and professional presentation skills.
  • Excellent written and oral communication skills.
  • Exceptional scheduling and organizational skills.
  • Software proficiency specifically Yardi (preferred), PowerPoint, MS Word, and Excel.
  • Experience working with Learning Management Systems.
  • Knowledge of Fair Housing Law.
  • Previous demonstrated training experience preferred, classroom facilitation required.
  • Ability to lift up to a maximum of 30lbs.
  • Position requires the use of a personal vehicle, the ability to travel to multiple locations, and must have a valid driver's license.
  • This position requires anywhere from 20% - 30% travel, based on national needs.

What We Offer:

  • Medical/Dental/Vision Insurance
  • Life and AD&D Insurance
  • 401k Retirement Plan w/company match
  • Employee Stock Ownership plan
  • Incentive Bonus Program
  • 10 Paid holidays per year
  • 40 hours Paid Sick Leave per year
  • 80 hours Paid Vacation per year

Pay Range $68,000 - $82,000 plus bonus

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