Trading Systems Support Specialist

2 days ago


New York, New York, United States Marex Services Group, LLC Full time
Job Title: Trading Systems Support Analyst

Marex Services Group, LLC is a leading global financial services platform, providing essential liquidity, market access, and infrastructure services to clients in the energy, commodities, and financial markets.

The Group offers a comprehensive range of services, including Market Making, Clearing, Hedging, and Investment Solutions, as well as Agency and Execution services.

Marex has a strong presence in major metals, energy, and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022.

The Group provides access to the world's major commodity markets, serving a diverse client base that includes commodity producers, consumers, traders, banks, hedge funds, and asset managers.

Marex was established in 2005, but its roots in the commodity markets date back almost 100 years.

The company is headquartered in London with 36 offices worldwide, employing over 1,800 people across Europe, Asia, and America.

Job Summary:

The Trading Systems Support Analyst provides 1st/2nd level support to all Front Office, real-time trading, and market data systems.

Key Responsibilities:
  • Provide 1st/2nd line support for all Trading Platforms offered to both internal and external client base
  • Trading front end functionality knowledge
  • Assist in client On-Boarding
  • Exchange reporting & Compliance audits
  • High Frequency trading platform knowledge
  • User & account administration to include limits adjustments upon Risk approval
  • Manual ticket booking
  • System outage management of client trades
  • Liaison between technology dept. and business groups to communicate changes
  • On-going review of manual processes e.g. Reporting to identify improvements / automation opportunities.
Requirements:
  • Minimum of 2 years' experience working with front end systems and admin tools including Fidessa, TT, Stellar, CQG, Webice, CME Direct, and various other ISVs.
  • Minimum 2 years' experience of dealing Global exchanges such as ICE, CME, Eurex, etc.
  • Minimum of 1 years' experience in Exchange connectivity for global derivative, commodity, cash, and equity markets
  • Excellent working knowledge of database queries and excel for Compliance audits and management reporting
  • Minimum of 1 years previous experience of client On-Boarding for both Fix and bespoke API protocols
  • Minimum of 2 years market knowledge to handle 1st line system admin requests (e.g manual ticket booking, change in limits etc.)
  • Working knowledge of FIX Messaging Protocol with a minimum of 6 months hands on experience
Competencies:
  • Dynamic work ethic: ability to adapt to changing electronic trading environment. Pro-actively learning new technologies and adapt to new technologies, platforms, or requirements
  • Proactive and willingness to pick up issues
  • Calm demeanour
  • Excellent verbal and written communication skills
  • A collaborative team player, approachable, self-efficient and influences a positive work environment
  • Demonstrates curiosity
  • Resilient in a challenging, fast-paced environment
  • Excels at building relationships, networking, and influencing others
  • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness


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