Customer Service Development Professional

3 weeks ago


Easton, Pennsylvania, United States Uline Full time

Job Description

Your Responsibilities:

  • Manage and develop a team of customer service representatives by setting clear goals and evaluating team performance.
  • Provide constructive feedback and coaching to improve customer service skills.
  • Maintain accurate records and reports related to customer interactions and team performance.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A bachelor's degree in business administration or a related field.
  • At least 2 years of experience in customer service or a related field.
  • Excellent communication and leadership skills.

Benefits

We offer a comprehensive benefits package, including:

  • Health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Tuition reimbursement program.


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