Customer Service Development Professional
3 weeks ago
Job Description
Your Responsibilities:
- Manage and develop a team of customer service representatives by setting clear goals and evaluating team performance.
- Provide constructive feedback and coaching to improve customer service skills.
- Maintain accurate records and reports related to customer interactions and team performance.
Required Skills and Qualifications
To be successful in this role, you will need:
- A bachelor's degree in business administration or a related field.
- At least 2 years of experience in customer service or a related field.
- Excellent communication and leadership skills.
Benefits
We offer a comprehensive benefits package, including:
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Tuition reimbursement program.
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