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Customer Service Professional

3 weeks ago

Easton, Pennsylvania, United States ASSA ABLOY Full time

Our company, ASSA ABLOY, is seeking a highly skilled Customer Service Representative to join our team in Easton, Pennsylvania. As a key member of our Customer Service & Contact Center Operations team, you will play a vital role in ensuring the success and satisfaction of our valued customers.

We are looking for an experienced customer service professional who has a passion for meeting and exceeding the expectations of their customers. If you have a background in the door industry or related field, we encourage you to apply.

The successful candidate will be responsible for providing front-line support, following up on customer inquiries, and resolving issues in a timely manner. They will also process orders, handle customer quotes, and maintain up-to-date knowledge of our products and industry trends.

To be successful in this role, you will need excellent communication and time management skills, as well as the ability to multitask and prioritize projects under tight deadlines. Proficiency in Outlook, Excel, and Word is also required.

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as a comprehensive benefits package, including medical, dental, vision, 401(k), and paid vacation time.

If you are a motivated and detail-oriented individual with a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.