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Customer Service Representative
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New Orleans, Louisiana, United States Domino's Pizza LLC Full timeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive experience for our customers. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring that orders are accurate and delivered in a...
Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Precision Door Service. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving product or service issues, and ensuring customer satisfaction.
Responsibilities- Resolve product or service problems in a timely and professional manner
- Manage large volumes of customer inquiries and provide accurate information
- Identify and assess customer needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers and provide exceptional service
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- High school diploma or equivalent
- Ability to pass a drug screening and a background check
Precision Door Service is a leading provider of residential garage door service, with over 100 locations nationwide. We are committed to providing outstanding service and ensuring customer satisfaction. Our franchise owners are thoroughly vetted and provide second-to-none training for our technicians to ensure they do the job safely and correctly.
We offer competitive salaries and benefits, as well as opportunities for career advancement. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
