Customer Service Representative with Financial Expertise

3 weeks ago


Smithfield, Utah, United States Citizens Full time

Come and make a real difference for our customers and the branch team at Citizens Bank, where we're committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day.

We're seeking a Customer Service Representative with Financial Expertise to join our team, providing exceptional service to our customers and helping them achieve their financial goals. As a valued member of our team, you'll be responsible for greeting customers in our lobbies, demonstrating how to use our mobile app and ATMs, and creating amazing experiences for our customers by providing personalized advice and solutions.

Key Responsibilities:

  • Greet customers in our lobbies and demonstrate how to use our mobile app and ATMs.
  • Provide personalized advice and solutions to customers to help them achieve their financial goals.
  • Create amazing experiences for our customers by listening to their needs and providing tailored solutions.
  • Meet quarterly referral goals and confidently cash checks, process withdrawals and deposits.
  • Follow all financial policies and procedures, including proper cash handling, state and local laws and regulations.

What You'll Get:

  • Meaningful work and relationships by helping customers with important financial decisions that impact their lives.
  • Colleagues and leadership who listen to your ideas and feedback.
  • Commitment to community by giving back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and having your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
  • Career opportunities, rewards, and upskilling by seeing your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning, and development resources.
  • Exceptional benefits, including comprehensive health care coverage, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

Requirements:

  • High School degree or GED.
  • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
  • Strong listening and communication skills.
  • Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship.
  • Ability to problem solve and provide solutions to customer issues.
  • Customer-centric to deliver exceptional service.
  • Comfortable with using digital technology to support the delivery of business goals.
  • Ability to work branch hours, which can include weekends and evenings.

Preferred Skills/Experience:

  • 6 months of experience processing transactions (cash and/or digital payments).
  • Motivates others, like teammates, business partners, and specialists, through collaboration.
  • Process-oriented, energetic, detail-oriented, and ability to multitask effectively.
  • Spanish speaking preferred.

Salary: $23.57 per hour.

Work Schedule: Varies with branch needs and may require weekends and evenings.

Citizens is an equal employment opportunity employer and makes employment decisions based solely on experience, performance, and ability.

We're committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day.



  • Smithfield, Utah, United States Domino's Pizza LLC Full time

    We are seeking a highly skilled Customer Service Representative to join our dynamic team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring that their experience with our brand is nothing short of outstanding.Key Responsibilities:Provide top-notch...


  • Smithfield, Utah, United States Motion & Flow Control Products Full time

    Customer Service RepresentativeAre you a customer-focused individual with excellent communication skills? Do you enjoy working in a fast-paced environment and providing top-notch service to customers? We are seeking a Customer Service Representative to join our team at Motion & Flow Control Products.Key Responsibilities:Respond to customer inquiries and...


  • Smithfield, Utah, United States Motion & Flow Control Products Full time

    Customer Service Representative Job DescriptionMotion & Flow Control Products is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key...


  • Smithfield, Utah, United States Fidelity Investments Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. In this role, you will have the opportunity to make a meaningful impact on the lives of our customers by providing exceptional service and support.Key Responsibilities:Provide outstanding customer service and support via phone...


  • Smithfield, Utah, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take customer orders using our technology and Point of...


  • Smithfield, Utah, United States Classic Ford Full time

    Sales and Customer Service OpportunityWe are seeking a skilled Sales and Customer Service Professional to join our team at Classic Ford. As a Business Development Representative, you will be responsible for delivering an exceptional customer experience, cultivating new relationships, and driving sales growth.Key Responsibilities: Answer phones and online...


  • Smithfield, Utah, United States Resolve Visionary Full time

    Job OverviewAt Resolve Visionary, we're on a mission to drive business growth through innovative marketing campaigns and intangible brand strategies. As a Marketing and Sales Representative, you'll play a pivotal role in educating consumers about our partner's brand, services, and promotions, while providing an unforgettable experience.Responsibilities of a...

  • Server Representative

    4 weeks ago


    Smithfield, Utah, United States Uno Pizzeria & Grill Full time

    Be a Part of Our Dynamic Dining TeamWe are seeking a skilled Server to join our team at Uno Pizzeria & Grill. As a Server, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and contributing to the success of our restaurant.Key Responsibilities:Take orders and serve food and beverages to...


  • Smithfield, Utah, United States Pyramid Consulting Full time

    Job Title: Salesforce Business Systems AnalystJob Summary: We are seeking a talented Salesforce Business Systems Analyst to join our team at Pyramid Consulting, Inc. The ideal candidate will have experience with Salesforce Lightning, Salesforce Cloud, and JIRA, as well as strong communication and analytical skills.Key Responsibilities:Design and implement...


  • Smithfield, Utah, United States Grady Management Inc. Full time

    Job OverviewGrady Management Inc. is seeking a highly skilled Marketing/Leasing Consultant to join their team at Bradford Mews Apartments, a 100+ unit apartment community in the Smithfield area.This role will focus on generating traffic, leasing apartments, and providing exceptional customer service to future residents.The ideal candidate will have excellent...


  • Smithfield, Utah, United States SONIC Drive-In Full time

    Join Our Team as a SONIC Carhop or Skating CarhopWe're looking for charismatic and efficient individuals to join our team as Carhops or Skating Carhops at SONIC Drive-In. As a Carhop, you will provide exceptional customer service, ensuring every guest has a SuperSONIC experience. Your primary responsibilities will include delivering food and drinks to our...


  • Smithfield, Utah, United States United Parcel Service Full time

    SHIFT YOUR FUTUREAs a key member of our team, you'll ride along with a Package Delivery Driver in our iconic brown trucks and help ensure packages reach their destinations efficiently. This role requires flexibility, as work will be assigned in the morning based on operational needs and your availability.What does it take to succeed in this role?Ability to...


  • Smithfield, Utah, United States Maxim Healthcare Service Full time

    Job SummaryMaxim Healthcare Services is seeking experienced RNs and LPNs for private duty homecare positions. As a member of our team, you will have the opportunity to make a positive impact on the lives of our patients and their families.Responsibilities Utilize the nursing process to assess, plan, implement, and evaluate patient care. Assess signs and...

  • Registered Nurse

    3 weeks ago


    Smithfield, Utah, United States Maxim Healthcare Service Full time

    Job Summary: Maxim Healthcare Services is seeking registered nurses (RNs) and licensed practical nurses (LPNs) for private duty homecare positions in Smithfield, Virginia.Responsibilities:Utilize the nursing process to assess, plan, implement, and evaluate patient care.Collect, analyze, and interpret data and information from healthcare members and document...


  • Smithfield, Utah, United States Mills Auto Group Full time

    Job DescriptionAt Mills Auto Group, we are seeking a skilled Automotive Service Technician to join our team in Smithfield, North Carolina. This full-time position offers a competitive hourly rate of $18 to $38 per hour and is paid semimonthly. As an Automotive Service Technician, you will be responsible for diagnosing, repairing, and maintaining various...


  • Smithfield, Utah, United States Mills Auto Group Full time

    Job DescriptionMills Auto Group is seeking skilled professionals to fill Service and Parts Team Member positions.In this role, you will be responsible for delivering exceptional service and quality workmanship to our customers, while contributing to the overall success of our Kia service department.These are full-time positions with competitive pay and...


  • Smithfield, Utah, United States Fidelity Investments Full time

    Job Description:The RoleAs the Senior Manager, Product & Platform Solutions, you will play a pivotal role in ensuring that the CRG Group has the product and technology understanding to execute on the goals set forth by the business. Your primary focus will be to partner with the Product & Practice Consulting, Product Management team, and Technology and...


  • Smithfield, Utah, United States Everstaff Full time

    Job OverviewThe Store Associate role is a key position within our retail team, responsible for supporting store management in upholding company policies and operational processes. Key responsibilities include driving daily sales and profit results, managing inventory accuracy, and enhancing customer loyalty. This position also involves maintaining a safe and...


  • Smithfield, Utah, United States Fidelity TalentSource LLC Full time

    Job Description:As a Principal Database Developer at Fidelity Investments, you will be responsible for designing and implementing database solutions using Oracle. Your primary focus will be on developing data integration and movement design patterns using Informatica and Oracle Exadata 12c Relational Databases. You will also be responsible for scheduling...

  • Salesforce Developer

    4 weeks ago


    Smithfield, Utah, United States Yoh, A Day & Zimmermann Company Full time

    Job DescriptionAs a seasoned Salesforce Developer, you will be responsible for designing, developing, and deploying scalable and efficient solutions using Apex APIs. This is a hybrid role that requires expertise in both Salesforce and traditional software development. Key Responsibilities:Develop and maintain complex Salesforce applications using Apex,...