Customer Service Representative
5 days ago
Motion & Flow Control Products is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Prepare and send quotations, orders, and lead times to customers
- Coordinate with other departments to ensure seamless order fulfillment
- Provide support to the Outside Sales Team
- Use our business ERP systems to retrieve customer information and track orders
Requirements:
- High school diploma or equivalent
- Excellent written and oral communication skills
- Strong relationship-building skills and ability to work with a wide variety of people
- Detail-oriented with solid organizational skills and ability to prioritize and multitask
- Strong computer skills, including MS Office and Epicor Prophet 21
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
Motion & Flow Control Products is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.
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