Customer Service Representative

3 weeks ago


Smithfield, Utah, United States Motion & Flow Control Products Full time
Customer Service Representative Job Description

Motion & Flow Control Products is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Prepare and send quotations, orders, and lead times to customers
  • Coordinate with other departments to ensure seamless order fulfillment
  • Provide support to the Outside Sales Team
  • Use our business ERP systems to retrieve customer information and track orders

Requirements:

  • High school diploma or equivalent
  • Excellent written and oral communication skills
  • Strong relationship-building skills and ability to work with a wide variety of people
  • Detail-oriented with solid organizational skills and ability to prioritize and multitask
  • Strong computer skills, including MS Office and Epicor Prophet 21

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment

Motion & Flow Control Products is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.



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