Lead Retail Performance Manager

4 weeks ago


Des Plaines, Illinois, United States Tapestry Full time

Company Overview: Kate Spade New York is a global lifestyle brand that designs extraordinary things for the everyday. As part of the Tapestry portfolio, a global house of brands committed to stretching what's possible, we're constantly pushing boundaries and striving for excellence.

Job Description: We're looking for an exceptional Assistant Store Leader to lead our team and drive store productivity and profitability. The successful individual will leverage their proficiency to take ownership and accountability for the store, show leadership through role modeling Kate Spade Service behaviors and selling standards, demonstrate empowerment to solve customer problems, and inspire the team to meet and exceed performance standards.

Responsibilities: The Assistant Store Leader will be responsible for:

  • Maximizing store productivity and profitability through teambuilding and staff development;
  • Ensuring compliance with all Kate Spade Standards;
  • Leading by example and setting the tone on the sales floor;
  • Providing feedback to the store team to result in exceeding Kate Spade Service standards;
  • Assisting in developing plans to address key business issues and utilizing plans to impact business and achieve desired results.

Requirements: The ideal candidate will possess:

  • Experience in a retail service environment in a position of management;
  • Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
  • Ability to communicate effectively with customers and staff and manoeuvre the sales;
  • Ability to work flexible schedules to meet the needs of the business.

Estimated Salary: $65,000 - $75,000 per year, depending on location and experience.

Benefits: We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Why Work with Us: As a member of the Tapestry team, you'll have the opportunity to work with a global house of brands committed to excellence and innovation. You'll be part of a dynamic team that's passionate about delivering exceptional customer experiences and driving business results.

What We Offer: We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you're a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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