Patient Advocacy Specialist

3 weeks ago


Portsmouth, Virginia, United States Oak Street Health Full time

Join our team at Oak Street Health, a rapidly growing company that's revolutionizing the way healthcare is delivered.

As a Patient Relations Manager (PRM), you'll play a vital role in ensuring our patients receive the best possible care. You'll be responsible for guiding them through the complex world of Medicare and insurance options, providing expert advice and support to help them make informed decisions.

We're looking for someone who embodies our 'Oaky' values: being positive, assuming good intentions, and taking ownership of results. If you have a passion for helping others and are eager to be part of a dynamic team, we want to hear from you.

What You'll Do:

  • Learn and stay up-to-date on Medicare and insurance regulations
  • Advise patients on their insurance options and help them navigate the system
  • Build relationships with patients, understand their needs, and provide personalized support
  • Work closely with the care team to ensure seamless patient experiences
  • Assist with operational activities, such as scheduling and billing

What We Offer:

  • A competitive salary of $60,000 - $80,000 per year, depending on experience
  • A fast-paced and innovative work environment
  • Opportunities for growth and professional development
  • A comprehensive benefits package, including paid vacation and sick time, 401K match, and health benefits

About Us:

Oak Street Health is a community-based healthcare provider that's dedicated to delivering high-quality, patient-centered care. We're proud of our collaborative and energetic culture, and we're committed to making a difference in the lives of our patients.



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