Insurance Policy Support Associate

4 days ago


Peoria, Illinois, United States Illinois Mutual Life Insurance Company Full time
Job Overview

The Insurance Policy Support Associate is responsible for delivering excellent customer service to policyholders through various channels.

Key Responsibilities:

  • Manage large volumes of customer inquiries
  • Process customer requests, including policy updates and changes
  • Develop knowledge and skills to improve customer experience
  • Collaborate with internal teams to resolve complex issues

Requirements:

  • Associate's Degree required
  • One year of customer service experience, preferably in a call center
  • Prior insurance industry experience is preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively

The estimated salary for this role is $48,000 - $58,000 per year, depending on location and experience. We offer a dynamic work environment and opportunities for professional growth and development.



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