Insurance Policy Support Specialist

5 days ago


East Peoria, Illinois, United States State Farm Insurance Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at State Farm Insurance. In this role, you will be responsible for providing exceptional support to our customers.

Key Responsibilities
  • Assist customers with inquiries, complaints, and policy changes in a timely and professional manner.
  • Provide accurate information regarding insurance products and services.
  • Process policy applications, renewals, and cancellations efficiently.
  • Handle billing and payment inquiries with precision.
  • Resolve customer issues and complaints in a fair and courteous manner.
  • Collaborate with team members to ensure customer satisfaction and maintain accurate records.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving skills and attention to detail.
Salary and Benefits

The estimated salary for this position is $55,000 per year, depending on experience. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for growth and professional development.



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