Patient Care Navigator

1 week ago


Detroit, Michigan, United States Oak Street Health Inc. Full time

**Join Our Mission to Revolutionize Healthcare**

Oak Street Health Inc. is a leading healthcare provider dedicated to delivering exceptional patient experiences. As a Patient Care Navigator - Clinical Excellence, you will play a crucial role in our mission by providing high-quality care and support to patients.

**About the Role**

We are seeking an experienced Registered Nurse (RN) with a passion for delivering outstanding patient care. Your primary responsibility will be to navigate complex patient journeys, ensuring seamless transitions between healthcare providers and services.

**Responsibilities:**

* Provide clinically competent triage and symptom management to patients who may or may not be physically present*

* Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations*

* Utilize standardized protocols for medication management, prescription refills, and prior authorizations*

* Conduct thorough and accurate reviews of patient medications and update as needed*

* Create a welcoming and engaging environment to meet the needs of our patients, communities, families, and teams where they are*

* Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels*

* Participate in care team meetings to discuss patient care and clinic operations*

**What We're Looking For**

To succeed in this role, you will need:

* Active RN licensure in good standing with the applicable state*

* BLS certification*

* Electronic Medical Record (EMR) experience*

* Ability to maintain patient confidentiality and process information in a confidential manner*

* US work authorization*

* Ability to assess patients without face-to-face interaction, strong communication, and assessment skills*

**Competitive Compensation Package**

We offer a competitive salary range of $90,000 - $110,000 per annum, depending on your experience. Additionally, you will receive a comprehensive benefits package, including paid vacation/sick time, generous 401K match with immediate vesting, as well as health benefits.

**Why Oak Street Health?**

At Oak Street Health, we pride ourselves on our collaborative and energetic culture, which fosters high levels of responsibility and rapid advancement opportunities. Join our team and contribute to shaping the future of healthcare



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