Current jobs related to Customer Service Representative - Vergennes, Vermont - Vermont Employer

  • Customer Service Representative

    3 weeks ago

    Vergennes, Vermont, United States Southern Glazer's Wine & Spirits Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Southern Glazer's Wine & Spirits. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work...

  • Customer Service Representative

    3 weeks ago

    Vergennes, Vermont, United States UASA Full time

    Customer Service RepresentativeBlue Sky Appliance Service is redefining the home appliance service industry with a focus on exceptional customer service. We are dedicated to our customers through distinguished effortless adaptability to the high-end appliances we work on every day. Our team members work together to encourage a learning and positive work...

  • Customer Service Representative

    3 weeks ago

    Vergennes, Vermont, United States Minol M T R Lp Full time

    Customer Service RepresentativeAt Minol M T R Lp, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities: Handle incoming customer requests and...

  • Customer Service Representative

    3 weeks ago

    Vergennes, Vermont, United States Minol M T R Lp Full time

    Customer Service RepresentativeAt Minol M T R Lp, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities: Handle incoming requests from customers and...

  • Customer Service Representative

    4 weeks ago

    Vergennes, Vermont, United States Valor Intelligent Processing Full time

    Job Title: Full-Time On-Site Call Center RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Full-Time On-Site Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers, handling inbound and outbound calls, and...

  • Customer Service Representative

    4 weeks ago

    Vergennes, Vermont, United States Beltmann Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Beltmann. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide proactive problem assessment and...

  • Customer Service Representative

    3 weeks ago

    Vergennes, Vermont, United States Monstera Talent Ltd Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Monstera Talent Ltd. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and promoting our client's products and services effectively.Key...

  • Customer Service Representative

    4 weeks ago

    Vergennes, Vermont, United States UASA Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Blue Sky Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.ResponsibilitiesManage Customer...

  • Customer Service Representative

    4 weeks ago

    Vergennes, Vermont, United States UASA Full time

    Job Title: Customer Care RepresentativeBlue Sky Appliance Service is redefining the home appliance service industry with a focus on exceptional customer service. We are dedicated to our customers through distinguished effortless adaptability to the high-end appliances we work on every day. Our team members work together to encourage a learning and positive...

  • Customer Service Representative

    4 weeks ago

    Vergennes, Vermont, United States Vermont Federal Credit Union Full time

    We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Vermont Federal Credit Union. As a Teller, you will be responsible for providing exceptional service to our members by accurately and efficiently performing routine transactions, maintaining a strong knowledge of our products and services, and responding...

  • Customer Service Intake Representative

    3 weeks ago

    Vergennes, Vermont, United States Home Care Delivered Full time

    Home Care Delivered (HCD) is a rapidly growing specialty medical supply distributor that partners with physicians, home healthcare providers, and other healthcare practitioners by providing medical products to their patients, delivered directly to their homes anywhere across the U.S.HCD has contracts with hundreds of insurance companies, including Medicare,...

  • Customer Service Representative

    1 month ago

    Vergennes, Vermont, United States Southern Glazer's Wine & Spirits Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Customer Advocate to join our team at Southern Glazer's Wine & Spirits. As a Customer Advocate, you will play a critical role in providing exceptional customer service and support to our clients.Key ResponsibilitiesNavigate customers through the process of submitting orders through our...

  • Customer Service Representative

    3 weeks ago

    Vergennes, Vermont, United States Southern Glazer's Wine & Spirits Full time

    Customer Advocate Role at Southern Glazer's Wine & SpiritsJoin our team at Southern Glazer's Wine & Spirits, the largest distributor of beverage alcohol in North America, as a Customer Advocate. In this role, you will be responsible for resolving customer issues related to self-service experiences, providing exceptional customer satisfaction, and working...

  • Customer Service Representative

    3 weeks ago

    Vergennes, Vermont, United States Jet Brite Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Customer Service Associate to join our team at Jet Brite. As a key member of our team, you will be responsible for providing exceptional customer service and creating a positive experience for our guests.Key ResponsibilitiesWelcome and engage with customers in a friendly and welcoming...

  • Customer Service Specialist

    3 weeks ago

    Vergennes, Vermont, United States PrideStaff Full time

    PrideStaff - Contact Center RepresentativeWe are seeking a skilled Contact Center Representative to join our team at PrideStaff. As a key member of our customer service team, you will be responsible for:Key Responsibilities:Manage customer inquiries and complaints efficientlyResolve technical issues and provide troubleshooting assistanceAssist customers with...

  • Bilingual Customer Service Representative

    3 weeks ago

    Vergennes, Vermont, United States Integrity Marketing Group Full time

    About the Role:As a Bilingual Customer Service Representative at Integrity Marketing Group, you will play a vital role in providing exceptional customer service to our clients. Your primary responsibilities will include responding to customer inquiries, managing situations with unhappy customers, and updating clients about our latest products and...

  • Customer Service Representative

    3 weeks ago

    Vergennes, Vermont, United States Jewel-Osco Full time

    Key Responsibilities:• Interact with valued customers while performing various tasks such as bagging groceries, arranging flowers, and sweeping the floor.• Provide assistance to customers and fellow associates, demonstrating a thoughtful and passionate approach to work.• Be the face of Jewel-Osco, creating a positive and welcoming environment for...

  • Bilingual Customer Service Agent

    4 weeks ago

    Vergennes, Vermont, United States PrideStaff Full time

    PrideStaff - Contact Center RepresentativeAs a Contact Center Representative at PrideStaff, you will be responsible for managing customer inquiries and complaints efficiently. Your key responsibilities will include resolving technical issues, providing troubleshooting assistance, and assisting customers with account setup and maintenance.Key...

  • Sales Representative

    4 weeks ago

    Vergennes, Vermont, United States Monstera Talent Ltd Full time

    Job OverviewMonstera Talent Ltd is seeking a highly motivated and customer-focused Sales Representative to join our team. As a key member of our sales team, you will play a vital role in providing exceptional service to valued customers at promotional events, brand awareness kiosks, and shopping areas in and around Dallas.The ideal candidate will possess...

  • Customer Service Ambassador

    3 weeks ago

    Vergennes, Vermont, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Front End Services Representative. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...

Customer Service Representative

2 months ago

Vergennes, Vermont, United States Vermont Employer Full time
Customer Service Technician

At Vermont Employer, we're seeking a skilled Customer Service Technician to join our dynamic team. As a critical link between our repair station and high-profile Military and Commercial customers, you'll be responsible for managing complex inquiries, troubleshooting issues, and providing timely solutions.

Key Responsibilities:
  • Resolve customer inquiries and complaints in a professional and timely manner
  • Prioritize tasks and manage workload in a fast-paced environment
  • Utilize internal systems and Microsoft Office applications effectively
  • Communicate clearly with team members, management, and customers
  • Follow company procedures, policies, and regulations
  • Build strong relationships with customers and stakeholders
  • Collaborate with manufacturing and operations to validate work and provide quotes
  • Accurately document orders in SAP and ensure completeness
  • Deescalate customer concerns promptly and professionally
  • Adapt to changing priorities and solve problems independently
  • Support customer visits and lead conference calls as needed
  • Maintain up-to-date knowledge of products and contractual requirements
  • Continuously learn and take on additional responsibilities as assigned
What You'll Learn:
  • Advanced problem-solving techniques to troubleshoot complex issues
  • Cross-functional collaboration to deliver seamless customer service
  • Customer relationship management to enhance customer satisfaction
  • Mastering internal systems to manage data and processes
  • Navigating industry regulations to position yourself as a knowledgeable resource
Requirements:
  • Typically requires HS Diploma or AA/AS degree with a minimum of 2 years of relevant experience
  • U.S. citizenship is required
Preferred Qualifications:
  • Employees with success in this role typically have a combination of technical background and/or account management experience
  • Prior customer service and/or troubleshooting experience in a manufacturing environment is preferred
  • Previous experience working with SAP
  • Proficient in MS Office
What We Offer:
  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan with employer matching funds and separate employer retirement contribution
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Otional coverages for pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Ovia Health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan with up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child and elder care services
  • Teladoc Medical Experts, second opinion program