Coordinating Support Services Professional

2 days ago

Essex, Maryland, United States Community College of Baltimore County Full time
Job Summary

We are seeking a highly skilled and dedicated professional to join our team as a Coordinator, Support Services. This role will play a critical part in providing professional-level student/client support, advisement, and coaching involving administrative duties in coordination with our leadership team.

Key Responsibilities
  • Coordinate a functional process within assigned College department or division.
  • Implement department programs or initiatives.
  • Monitor compliance with department policies and procedures.
  • Maintain department records and files, as required.
  • Conduct and attend meetings, as required.
  • Serve as a point of contact for internal and external organizations.
  • Prepare, analyze, and provide reports on miscellaneous subjects, as requested.
Essential Job Duties
  1. Plan, schedule, and coordinate the college's student support and academic/career advising and services component within Job Network.
  2. Schedule external support service classroom visits addressing issues such as criminal records and expungement, domestic violence, substance abuse, etc.
  3. Counsel students and advise to demonstrate professional behaviors and remove barriers to successful employment.
  4. Connect students to appropriate college and community resources and provide follow-up to ensure access to services.
  5. Conduct in-depth intake and assessments to create meaningful personal employment plans with each student.
  6. Organize and coordinate self-sufficiency team meetings for students who have not successfully obtained and retained employment within a reasonable timeframe.
  7. Focus on job preparedness and career guidance in industry sectors with assigned placement performance metrics (i.e., WIOA eligible programs).
  8. Provide intensive case management services to Job Network students and effectively collaborate with Department of Social Services.
  9. Develop and maintain partnerships with all relevant stakeholders and community advocates.
  10. Assist students with transitional services (i.e., housing, transportation, childcare, etc.) as required.
  11. Maintain detailed documentation of student progress in relevant databases and file management systems.
Benefits

As a benefits-eligible employee of the Community College of Baltimore County, you will have access to a comprehensive benefits package, including health, dental, and vision insurance, flexible spending accounts, term life insurance, and more.

Requirements
  • Bachelor's degree required. Degree in Liberal Arts, Human Services, or related field and Master's degree preferred.
  • Two (2) years of experience in Human Services working with hard-to-serve adults (i.e., case management, employment services, and/or entitlement programs) required.
How to Apply

To be considered for this exciting opportunity, please submit your application by July 31, 2024. We look forward to reviewing your application and welcoming you to our team

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