Blended Call Center Representative
4 weeks ago
Job Summary:
MCI Careers is seeking a Blended Call Center Representative to join our team. As a Blended Call Center Representative, you will be responsible for handling inbound and outbound customer service and sales calls. You will work with a variety of clients, providing exceptional customer service and selling products and services to meet their needs.
Responsibilities:
- Handle inbound and outbound customer service and sales calls
- Provide exceptional customer service and resolve customer complaints
- Sell products and services to meet customer needs
- Work with a variety of clients, including retail, financial, and healthcare
- Meet or exceed sales and customer service targets
- Participate in ongoing training and development to improve skills and knowledge
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service or sales experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales and customer service targets
- Ability to work independently and as part of a team
- Basic computer skills and knowledge of CRM software
What We Offer:
- Competitive salary and commission structure
- Opportunities for advancement and professional growth
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
How to Apply:
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application, including your resume and cover letter, to MCI Careers.
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