Blended Call Center Representative

4 weeks ago


Las Cruces, New Mexico, United States MCI Careers Full time
Job Title: Blended Call Center Representative - Customer Service and Sales

Job Summary:

MCI Careers is seeking a Blended Call Center Representative to join our team. As a Blended Call Center Representative, you will be responsible for handling inbound and outbound customer service and sales calls. You will work with a variety of clients, providing exceptional customer service and selling products and services to meet their needs.

Responsibilities:

  • Handle inbound and outbound customer service and sales calls
  • Provide exceptional customer service and resolve customer complaints
  • Sell products and services to meet customer needs
  • Work with a variety of clients, including retail, financial, and healthcare
  • Meet or exceed sales and customer service targets
  • Participate in ongoing training and development to improve skills and knowledge

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service or sales experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales and customer service targets
  • Ability to work independently and as part of a team
  • Basic computer skills and knowledge of CRM software

What We Offer:

  • Competitive salary and commission structure
  • Opportunities for advancement and professional growth
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and holidays

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application, including your resume and cover letter, to MCI Careers.



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