Senior Product Manager

3 weeks ago

New York, New York, United States Hearth Full time
About Hearth

Hearth is a pioneering platform that empowers small businesses in the trades to succeed. Our mission is to revolutionize the industry by providing a comprehensive solution that helps businesses grow, protect profits, and save time.

With over 10,000 customers and a growing presence in the market, Hearth is poised for significant growth. We're seeking a seasoned Senior Product Manager to join our team and help drive this expansion.

The Opportunity

This is an exciting time to join Hearth as we expand our product development organization. As a Senior Product Manager, you'll work closely with senior leadership and cross-functional teams to build impactful technology that drives customer success and business growth.

You'll be responsible for developing a deep understanding of our customers and users, building and prioritizing product roadmaps, and collaborating with engineering, data, design, and go-to-market teams to bring ideas to life.

What You'll Do:
  • Conduct user research, review product metrics, and stay up-to-date on industry trends to inform product decisions.
  • Develop and maintain a product roadmap that aligns with company and product objectives.
  • Collaborate with cross-functional teams to bring ideas into reality quickly and efficiently.
  • Drive customer-driven decisions, clear prioritization, and efficient execution in the face of ambiguity and complexity.
  • Analyze usability problem statements and translate them into actionable items.
  • Identify, manage, and mitigate current and emerging risks.
  • Develop data-driven views of adoption and define strategies to manage/optimize usage.
Who You Are:
  • 7+ years of Product Management experience.
  • Two or more years of experience at an SMB SaaS company, or equivalent compelling experience working with SMBs.
  • At least two years of early-stage or 0-to-1 experience.
  • A bias towards action.
  • A product process centered on iteration.
  • Deeply customer-centric.
  • Data-driven, with basic SQL skills.
  • Strong structured and critical thinking skills.
  • Experience going from 0 to launch for a mobile and/or web application.
  • Results-driven and measure performance and impact with data.
  • Passionate about design and leveraging design thinking to empathize with and learn from customers.
  • A self-starter that excels working independently and collaborating across groups.
  • Excellent written and verbal communication skills.
  • Comfortable using product/user data and analytics tools like Amplitude.
  • A strong understanding of engineering capabilities and constraints.
Our Core Values
  • Truth: We value honesty and data.
  • Slope: Rate of change over time.
  • Mutual Benefit: The best outcomes happen when everyone wins.
  • Competitive Greatness: We desire an opportunity and environment from which to pull the greatest versions of ourselves out into the world.
Location

This role will be located in NYC along with the rest of the technical Hearth team, the CEO, and other key roles in the business.

Benefits
  • Mission-driven, values-based culture.
  • Competitive pay.
  • Unmatched opportunities to learn and develop.
  • Unlimited PTO, plus paid company holidays.
  • Meaningful equity.
  • Medical, dental, and vision options.
  • 401(k).
  • Free Employee Assistance Program.
  • Parental Leave Program.
  • Pet Insurance.

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