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Senior Branch Manager

1 month ago

Canton, United States Northwest Community Bank Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager to join our team at Northwest Community Bank. As a key member of our branch leadership team, you will be responsible for providing exceptional customer service, managing daily branch operations, and driving sales growth.

Key Responsibilities:

  • Manage daily branch operations, including scheduling, sales, and operations reports
  • Provide exceptional customer service, ensuring a welcoming environment and resolving customer complaints in a timely manner
  • Drive sales growth by identifying cross-selling opportunities and providing coaching to the team
  • Lead team sales meetings, sales campaigns, and branch-focused sales events
  • Maintain accurate records of sales tracking results and achieve personal goals in quality account opening and referrals

Requirements:

  • Bachelor's degree or equivalency required with 1-2 years of relevant experience in banking, retail, sales, or financial industry
  • Strong communication, sales, and supervisory skills, with proven ability to interact in a positive and professional manner with customers, employees, and peers
  • Computer skills, including the internet, Microsoft Office, Outlook, Word, and Excel

About Northwest Community Bank:

We are a community-focused bank dedicated to providing exceptional customer service and supporting the growth of our local communities. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.