Senior Healthcare Relationship Manager

5 days ago


Canton, Ohio, United States Point32Health Full time

About Us

At Point32Health, we're committed to making a difference in the lives of our members and communities. As a leading health and wellbeing organization, we deliver personalized healthcare experiences that foster healthier living.

Job Summary

We're seeking an exceptional Senior Healthcare Relationship Manager to join our team. This is a critical role that requires a skilled professional to manage and engage with healthcare providers, ensuring mutually beneficial relationships and outstanding customer service.

Key Responsibilities:

  • Serve as the primary point of contact for assigned healthcare providers
  • Track and trend complex operational issues, identifying root causes and developing actionable plans for resolution
  • Collaborate with cross-functional teams to ensure timely issue resolution and provider satisfaction
  • Facilitate regular internal and external meetings to drive communication and collaboration
  • Maintain strong working relationships with internal and external stakeholders, including senior leadership, revenue cycle teams, facilities, physicians, and administrators

Requirements:

  • Bachelor's degree or equivalent experience
  • 4-5 years' work experience in healthcare, preferably in claims, customer service, or billing/revenue cycle
  • Advanced Excel skills, with proficiency in Word, PowerPoint, and Visio
  • Strong presentation, project management, and communication skills

What We Offer:

  • A competitive salary: $83,000 - $110,000 per year, based on experience
  • A comprehensive total rewards package, including medical, dental, and vision coverage, retirement plans, paid time off, employer-paid life and disability insurance, tuition program, well-being benefits, and more

About Our Team

We're committed to diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued, respected, and empowered to succeed. If you're passionate about delivering exceptional healthcare experiences and building strong relationships with healthcare providers, we encourage you to apply.



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