Senior Healthcare Relationship Manager
5 days ago
About Us
At Point32Health, we're committed to making a difference in the lives of our members and communities. As a leading health and wellbeing organization, we deliver personalized healthcare experiences that foster healthier living.
Job Summary
We're seeking an exceptional Senior Healthcare Relationship Manager to join our team. This is a critical role that requires a skilled professional to manage and engage with healthcare providers, ensuring mutually beneficial relationships and outstanding customer service.
Key Responsibilities:
- Serve as the primary point of contact for assigned healthcare providers
- Track and trend complex operational issues, identifying root causes and developing actionable plans for resolution
- Collaborate with cross-functional teams to ensure timely issue resolution and provider satisfaction
- Facilitate regular internal and external meetings to drive communication and collaboration
- Maintain strong working relationships with internal and external stakeholders, including senior leadership, revenue cycle teams, facilities, physicians, and administrators
Requirements:
- Bachelor's degree or equivalent experience
- 4-5 years' work experience in healthcare, preferably in claims, customer service, or billing/revenue cycle
- Advanced Excel skills, with proficiency in Word, PowerPoint, and Visio
- Strong presentation, project management, and communication skills
What We Offer:
- A competitive salary: $83,000 - $110,000 per year, based on experience
- A comprehensive total rewards package, including medical, dental, and vision coverage, retirement plans, paid time off, employer-paid life and disability insurance, tuition program, well-being benefits, and more
About Our Team
We're committed to diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued, respected, and empowered to succeed. If you're passionate about delivering exceptional healthcare experiences and building strong relationships with healthcare providers, we encourage you to apply.
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