Branch Manager Assistant

6 days ago


Canton, United States Northwest Community Bank Full time
Job Description:

The Assistant Branch Manager (ABM) plays a critical role in ensuring the success of our bank by providing exceptional customer service, identifying sales opportunities, and leading the team to meet sales targets. This dynamic role requires a highly motivated and results-driven individual with excellent communication, sales, and supervisory skills.

We are seeking an experienced professional with 1-2 years of experience in banking, retail, sales, or the financial industry to fill this exciting opportunity. A bachelor's degree or equivalency is required. The estimated annual salary for this role is approximately $70,000-$90,000 based on location and qualifications.

Key Responsibilities:

* Provide exceptional customer service and lead the team to achieve high levels of customer satisfaction
* Identify sales opportunities and cross-sell products and services
* Assist in overseeing the team to ensure adherence to service standards, policies, and procedures
* Provide coaching and training to the team to enhance their sales skills
* Maintain current and accurate records of sales tracking results
* Achieve personal goals in the areas of quality account opening and referrals of consumer and business accounts
* Participate in the interview process and termination recommendation process

Requirements:

* Bachelor's degree or equivalency required with 1 to 2 years of relevant experience in banking, retail, sales, or the financial industry
* Strong communication, sales, and supervisory skills
* Proven ability to interact in a positive and professional manner with customers, employees, and peers
* Computer skills including the internet, and Microsoft Office; Outlook, Word, and Excel

Salary:

The estimated annual salary for this role is approximately $70,000-$90,000 based on location and qualifications.

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