Financial Services Associate

4 days ago


Montpelier, Vermont, United States EastRise Federal Credit Union Full time
We are looking for a highly skilled Member Support Specialist to join our EastRise Federal Credit Union team. This role requires strong communication and problem-solving skills to effectively handle member inquiries and concerns. The successful candidate will be responsible for assisting members with various services, including account maintenance, loan processing, and financial guidance. If you have a passion for delivering exceptional customer service and are eager to grow your career in the financial sector, we encourage you to apply for this exciting opportunity. The estimated annual salary for this position is $50,000 - $70,000, based on industry standards and location.

Key Responsibilities
- Provide exceptional customer service to members, addressing their concerns and resolving issues efficiently.
- Assist with account maintenance, loan processing, and other financial services as needed.
- Collaborate with team members to achieve shared goals and objectives.
- Stay up-to-date with credit union policies and procedures to ensure compliance and accuracy.

Requirements
- 1-3 years of customer-facing experience required.
- Strong communication and problem-solving skills essential.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in Microsoft Office required.

Benefits and Perks
- Competitive salary range: $50,000 - $70,000 per annum.
- Comprehensive benefits package, including health, vision, and dental insurance.
- Opportunities for professional growth and development within the credit union.
- Collaborative and dynamic work environment.

What We Offer

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