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Patient Care Coordinator

2 months ago

Cedar Hill, Texas, United States Optum Full time

Job Summary

The Associate Patient Care Coordinator is a vital member of the Optum team, responsible for providing exceptional patient care and administrative support. This role is a great opportunity for individuals who are passionate about delivering high-quality healthcare services and working in a dynamic, patient-centered environment.

Key Responsibilities

  • Provide appointment scheduling and patient registration services, ensuring accurate and timely processing of patient information.
  • Manage patient wait times, ensuring a positive and efficient experience for all patients.
  • Collect and process patient payments, including co-payments, co-insurance, and deductibles.
  • Manage medical records, including scanning, filing, and preparing records for scheduling.
  • Answer phone calls, schedule appointments, and provide general administrative support as needed.

Requirements

  • High School Diploma or equivalent required.
  • 1+ years of experience in customer service or a related field.
  • Basic proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.

Preferred Qualifications

  • 1+ years of experience in medical office processes.
  • 1+ years of experience with EMR software, such as ECW.
  • 1+ years of related work experience, including data entry.
  • Bilingual (English/Spanish) preferred.

Why Work for Optum?

At Optum, we are committed to delivering high-quality healthcare services that meet the unique needs of each patient. Our team is dedicated to creating a positive and supportive work environment that fosters growth, development, and collaboration. If you are passionate about delivering exceptional patient care and working in a dynamic, patient-centered environment, we encourage you to apply for this exciting opportunity.