Bilingual Store Associate
3 days ago
We are seeking a highly motivated and customer-focused Bilingual Store Associate to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, ensuring high levels of satisfaction and loyalty
- Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
- Build trust relationships with wholesale and retail customers, understanding their needs and preferences
- Process sales transactions accurately and consistently, adhering to company policies and procedures
- Meet and exceed sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas, ensuring accuracy and efficiency
- Pull and stock products from the sales floor or warehouse, maintaining a clean and organized store environment
- Tint and mix products to customer specifications, ensuring quality and consistency
- Load and unload delivery trucks, assisting with deliveries as needed
- Maintain in-stock and presentable condition assigned areas, ensuring a positive customer experience
- Remain knowledgeable on products offered, discussing available options and features with customers
- Comply with inventory control procedures, ensuring accurate tracking and reporting
- Must be at least 18 years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to read, write, comprehend, and communicate in English and Spanish
- Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, including evenings and weekends
- Valid, unrestricted Driver's License
- High School diploma or GED
- At least one year of experience working in a delivery, retail, or customer service position
- Previous work experience selling paint and paint-related products
- Previous work experience operating tinting and mixing equipment
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