Executive Salon Manager

4 weeks ago


Chicago, Illinois, United States The Lash Lounge Full time

About The Lash Lounge

The Lash Lounge is a world-class destination for semi-permanent eyelash extensions, offering a complete menu of services including eyelash extensions, refills, threading, and more.

Our mission is to provide a warm and inviting atmosphere while focusing on the health and care of our guests' natural lashes.

Job Summary

We are seeking a highly skilled and experienced General Manager to lead our salon's growth, coordination, and operational success.

The ideal candidate will have a proven track record of managing a team, driving sales, and providing exceptional customer service.

Key Responsibilities

  • Manage the daily operations of the salon, ensuring seamless execution of services and exceptional guest experiences.
  • Develop and implement strategies to drive sales growth, increase membership participation, and maximize revenue.
  • Lead and motivate a high-performing team, providing coaching, training, and development opportunities to ensure their success.
  • Ensure the salon meets or exceeds financial goals, maintaining a high level of profitability and efficiency.
  • Act as the salon ambassador, providing each guest with an unforgettable and consistent experience.

Requirements

  • 5+ years of direct management experience, with a proven track record of success in a salon or spa environment.
  • Exceptional customer service skills, with the ability to build strong relationships with guests and team members.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • College degree in Business or a related field, or equivalent experience.
  • Reliable transportation and a valid driver's license.

What We Offer

  • Salary: commensurate with experience.
  • Annual Bonus Plan.
  • Free lash extensions and all other salon services.
  • Discounts on retail products.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader looking for a new challenge, please submit your resume for consideration.



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