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Residential Services Coordinator
2 months ago
RESIDENTIAL SERVICES COORDINATOR
The Housing Authority of the City of Reno is seeking qualified candidates for the position of Residential Services Coordinator. This role is ideal for individuals who excel in dynamic settings, appreciate engaging with a variety of clients, and are committed to enhancing community welfare.
Key Responsibilities:
- Conducts interviews with applicants and clients, evaluates documentation for accuracy and completeness, and updates client records.
- Assesses initial and ongoing eligibility for various low-income housing programs.
- Implements federal guidelines and organizational policies to determine tenant rent and subsidy amounts.
- Responds to inquiries regarding eligibility, program adherence, and rent calculations, utilizing knowledge of federal guidelines and organizational policies.
- Maintains a priority system for housing programs and ensures a certified pool of applicants is available.
- Reviews documentation and communicates with applicants, clients, and landlords regarding regulations, policy updates, rent adjustments, program infractions, and other relevant information.
- Collaborates with community organizations, social service agencies, and local government to promote available programs and services.
- Facilitates individual or group sessions to clarify program requirements.
About the Housing Authority of the City of Reno:
Our mission is to provide equitable, sustainable, and quality housing in diverse neighborhoods, creating a stable foundation for low-income families to pursue economic opportunities, achieve self-sufficiency, and enhance their quality of life. We are the largest provider of affordable housing in the region, supporting over 9,000 individuals and families in securing safe and stable homes.
Why Consider This Opportunity?
The Housing Authority is dedicated to fostering a team that embodies our mission and core values within the community. To deliver exceptional service to our clients, we prioritize the professional development of our staff and strive to uphold our values of integrity, trust, leadership, progress, and customer service.
We offer competitive compensation with annual merit increases and regular cost-of-living adjustments, an outstanding benefits package, a robust defined benefit retirement plan, and numerous growth opportunities. Our benefits include:
- 100% employer-paid health, dental, and vision insurance for employees.
- Generous vacation and sick leave accrual.
- Thirteen (13) paid holidays each year.
- Annual performance-based salary increases and regular cost-of-living adjustments.
- Bilingual services compensation.
- 100% employer-funded retirement contributions for the Public Employees Retirement System (PERS).
- Flexible Spending Plans.
- Paid parental leave program.
- 457(b) retirement savings plan.
- Employer-paid life and AD&D insurance.
- A positive, collaborative work environment that promotes a healthy work/life balance.
Qualifications:
The minimum requirements for this position include:
- A high school diploma or equivalent.
- Two (2) years of progressively responsible case management experience involving client interviews for public housing or social service programs, or in property management.
- Alternatively, an equivalent combination of education, training, and experience that provides the necessary knowledge and skills as determined by Human Resources.
Interested in Learning More?
For additional information regarding the Housing Authority of the City of Reno, please explore our official resources. Qualified candidates are encouraged to review the job description for further details about the role.
Commitment to Equal Opportunity:
The Housing Authority of the City of Reno is committed to the principles of Equal Employment Opportunity (EEO) in accordance with applicable federal and state laws. Our policies prohibit unlawful discrimination based on race, color, creed, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, including genetic characteristics, sexual orientation, or any other consideration made unlawful by federal, state, or local laws.
