Retail Customer Experience Specialist

6 days ago


Saugus, Massachusetts, United States GP Mobile Full time

**Discover Your Unlimited Potential at GP Mobile:**

We're a dynamic team of retail professionals who are passionate about delivering an exceptional customer experience. As a Retail Sales Representative, you will play a key role in helping us achieve our goal of providing the best possible service to our customers.

**Key Responsibilities:**

Delivering Exceptional Customer Service: Build strong relationships with customers, understand their needs, and provide personalized solutions to meet those needs.

Meet or Exceed Sales Targets: Promote T-Mobile products and services to customers, and meet or exceed sales targets.

Stay Up-to-Date on Products and Services: Stay informed about the latest T-Mobile products and services, and use that knowledge to advise customers on the best options for their needs.

Work Collaboratively with Our Team: Work closely with our team of experts to ensure seamless communication and collaboration.

Requirements:

  • Experience: At least 6 months of customer service and/or sales experience, preferably in a retail environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer experiences.
  • Education: High School Diploma or GED required.

**What We Offer:**

We offer a range of benefits, including competitive base pay, milestone bonuses, medical, dental, and vision benefits, generous paid time-off programs, phone service discounts, and opportunities for career growth and development.


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