Sales and Repair Technician
1 week ago
We are seeking a highly motivated and skilled Sales and Repair Technician to join our team at Ubreakifix. As a Sales and Repair Technician, you will be responsible for providing exceptional customer service, diagnosing and repairing devices, and meeting monthly sales goals.
Key Responsibilities- Provide superior customer service and create promoters of the brand
- Assist customers from initial check-in to the completion of their repair
- Diagnose, troubleshoot, and repair devices
- Explain complex technical issues in a non-technical manner
- Provide repair and replacement estimates to customers
- Upsell accessories and ensure all repairs meet or exceed Ubreakifix quality standards
- Greet customers in a friendly and professional manner
- Answer phone calls with a professional and courteous demeanor
- Maintain accurate records of customer information and repair status
- Keep the store clean and professional
- At least 1 year of commission sales history
- 1-3 years of customer service/retail sales experience preferred
- Repair experience is a plus but not required
- Basic computer skills
- Strong organizational and time management skills
- Able to keep your composure under pressure
- Great attention to detail
- Ability to work well with others in a small team
- Reliable transportation
- Commission on certain sales
- Simple IRA offered
- Opportunity to work with a dynamic and growing company
UBREAKIFIX is an equal opportunity employer M/F/D/V.
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