Pump Field Service Technician
3 weeks ago
Sulzer USA Inc. is seeking a skilled Pump Field Service Technician to join our dynamic team. As a key member of our team, you will be responsible for providing top-notch service quality in the installation, assembly, and disassembly of pumps and seals.
Key Responsibilities:
- Lead and assist in troubleshooting, installation, and repair of pumps and seals.
- Travel globally to various job sites as dispatched by the Field Service Manager.
- Manage documentation by completing and forwarding all necessary paperwork for jobs to the corporate office.
- Identify sales opportunities by informing the closest Service Center of potential sales activities while on site.
- Promote a safe and efficient work environment by supporting, cooperating with, and participating in our company-wide LEAN and EHS Management System.
Qualifications:
- High School Diploma or equivalent.
- 5 years of experience in a pump factory or Service Center, with skills in different work processes of pump manufacturing, assembly, or testing.
- Excellent written, verbal, negotiation, and listening skills.
- Strong ability to utilize technical knowledge and analytical skills to resolve problems and customer complaints.
- Excellent interpersonal skills.
- Proficiency in the latest Microsoft software. Experience with SAP and Gelco expense reporting is a plus.
What We Offer:
- 15 days of paid time off and 12 company-paid holidays.
- 401k plan with a 6% match.
- Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability.
- Health savings account matching.
- Motivating wellness program.
- Employee Assistance Program.
- Paid paternal leave.
- Gym reimbursement.
We are committed to providing a work-life balance, community, and exceptional quality of work. If you are a motivated and skilled individual looking for a challenging role, we encourage you to apply.
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