Claims Support Specialist

2 days ago


Auburn, Alabama, United States Concord Group Insurance Full time
Job Summary

We are seeking a highly organized and detail-oriented Claims Assistant to join our team at Concord Group Insurance. As a Claims Assistant, you will play a critical role in supporting the Claims Department with the processing and servicing of policyholder claims.

Key Responsibilities
  • Provide exceptional customer service to policyholders and internal stakeholders
  • Manage and process claims in a timely and efficient manner
  • Scanning and indexing claim file documentation
  • Ability to multitask in a fast-paced environment
  • Learn and apply basic insurance fundamentals
  • Perform other related duties as assigned by supervisor
Requirements
  • High school diploma or equivalent required
  • General clerical skills and experience
  • Professional telephone manner and excellent interpersonal skills
  • Proficient in a PC Windows environment and Microsoft Excel
  • Accuracy in spelling and grammar
  • Ability to work effectively in a team setting
Benefits

Concord Group Insurance offers a comprehensive total compensation package, including medical, vision, dental, life, and disability insurance. We also offer a generous Paid Time Off Program and a competitive 401(k) plan with company match.



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