Configuration Technician

1 month ago


Mentor, Ohio, United States TEKsystems Full time
Job Description

TEKsystems is seeking an entry-level IT technician to join their configuration center team. As a Configuration Technician, you will be responsible for performing pre-configuration of equipment prior to shipment to customers. This role involves following specific written work instructions to efficiently provision and configure IT devices and prepare them for deployment based on customer requirements.

Key Responsibilities:

  • Follow documented processes to maintain a high degree of quality in work product and customer satisfaction.
  • Perform basic kitting of equipment based on customer requirements.
  • Unbox, re-box, and process equipment for shipping.
  • Clean, test, and inspect IT devices.
  • Escalate technical or other issues to your immediate supervisor.
  • Participate in internal departmental and project meetings.
  • Offer suggestions on improving processes and efficiencies.

Requirements:

  • High School Diploma or GED, with a minimum of 1 year of experience (preferred) or relevant training that is directly related to the duties and responsibilities specified.
  • Valid Driver's License (less than 6 points on license to adhere to insurance requirements).
  • Excellent interpersonal, organizational, and communication skills.
  • Demonstrated ability to manage multiple priorities of low complexity.
  • Ability to work independently and to sustain positive relationships with team members, management, and customers.

Working Conditions:

The Configuration Center Technician Associate position involves lifting (up to 60 lbs.), carrying, standing, bending, transporting IT equipment 50% of the time. The position also involves the occasional use of basic tools (screwdriver), cleaning solutions, tear down and rebuild of IT components.

About TEKsystems:

TEKsystems is an industry leading managed endpoint computing, technology logistics, asset management, and sustainability organization that provides a proven, powerful end-to-end lifecycle management protocol. Our associates are dedicated to the communities in which we serve and actively participate on numerous nonprofit boards and tirelessly donate our time to many charitable organizations.

Why Join Our Team:

TEKsystems offers a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.



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