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Psychology Patient Care Coordinator

2 months ago

Knoxville, Tennessee, United States East Tennessee Children's Hospital Full time

Psychology Patient Care Coordinator

Company: East Tennessee Children's Hospital

Position Type: Clerical, Full-Time, Days

OVERVIEW OF THE ROLE

The primary function of the Psychology Patient Care Coordinator is to welcome patients and ensure that all necessary information is collected to facilitate smooth interactions and optimal billing results.

KEY RESPONSIBILITIES

  • Manage patient check-in and check-out processes.
  • Oversee revenue cycle management and collections.

ESSENTIAL QUALIFICATIONS

Educational Background:

High School diploma or GED is required.

Experience:

1-2 years of experience in a medical office environment is preferred.

Licenses/Certifications:

No specific licenses or certifications are required for this position.

SKILLS AND COMPETENCIES

The ideal candidate will possess:

  • The ability to manage multiple tasks while maintaining a positive and reassuring demeanor with patients and their families.
  • Proficient typing, filing, and problem-solving skills.

PHYSICAL DEMANDS

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this role.

Light lifting, pushing, and pulling of objects weighing 10-20 lbs occasionally, along with frequent movement of items under 10 lbs, is required. The position involves considerable sitting, with some walking, standing, squatting, bending, and reaching. Regular use of a keyboard/computer and repetitive motions may also be necessary.