Healthcare Support Specialist
2 days ago
We are seeking a skilled Healthcare Support Specialist to join our team in Arlington, Virginia. This role offers a competitive salary of approximately $45,000 - $60,000 per year.
About the Job:
- Provide exceptional patient service and satisfaction in a fast-paced clinical environment.
- Support all staff members and patients with administrative tasks, appointments, and treatment plans.
- Maintain a high level of customer service and communication skills.
Responsibilities:
- Greet patients, sign them in, and schedule future appointments.
- Respond to patient questions and concerns according to Dental Care Alliance policies.
- Answer telephones, make appointments, and maintain appointment books.
- Confirm appointments, follow up on no-shows, and register patients on sign-in sheets.
- Post charges and payments to patient accounts and maintain a clean waiting area.
Requirements:
- Experience working in a dental or medical office is preferred.
- Knowledge of insurance plans (HMO/PPO) is a plus.
- Exceptional customer service skills and experience answering telephones.
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