Empathetic Support Specialist
5 days ago
The National Alliance on Mental Illness (NAMI) is a leading organization dedicated to providing mental health information, resource referrals, empathy, and hope to individuals affected by mental health conditions.
As an Empathetic Support Specialist with NAMI, you will play a vital role in responding to help-seekers' needs, from answering basic questions to helping navigate serious, complex issues.
This rewarding position requires excellent communication skills, particularly in active listening and conveying a respectful, empathetic tone, over phone, web chat, and text communication. Analytical ability with problem-solving skills and resourcefulness are also essential for assessing help-seekers' needs and finding correct resources in a timely manner.
A strong understanding of mental health conditions, treatments, recovery, and mental health care systems is preferred, as well as the ability to conduct basic internet research quickly while managing multiple conversations or sessions simultaneously.
NAMI offers free online training, onboarding, and coaching to prepare HelpLine Specialists for this critical role. The organization invests significantly in recruiting, training, and coaching each HelpLine Specialist, and we are looking for passionate individuals who can commit to:
- Completing the training within 3 weeks;
- Serving during the days/shifts indicated on their application; and
- Fulfilling a four-month service commitment.
In return, NAMI provides a supportive virtual community for its specialists, ongoing support throughout each shift via cloud-based technology and direct messaging social media platforms, and regular team meetings to share experiences and information.
Key qualifications include a student or professional background in mental health, lived experience, demonstrated reliability, professionalism, and punctuality, respect and compassion for people affected by mental health conditions, and the ability to manage emotionally stressful situations with positivity and open-mindedness.
The estimated salary for this position is approximately $15-20 per hour, depending on location and experience. This represents an annual salary range of $31,200-$41,600 based on a 30-hour workweek. In addition to competitive pay, NAMI offers a unique opportunity to make a meaningful difference in people's lives and contribute to a respected organization in the field of mental health.
-
Operational Support Specialist
7 days ago
Arlington, Virginia, United States Logistics Management Institute Full timeWe are seeking a skilled Operational Support Specialist to provide direct support to the Operations Officer (OPSO) within our organization.Key Responsibilities:Track all elements of program operationsSupport the OPSO in managing program activitiesCollaborate with cross-functional teams to ensure seamless executionThis specialist will play a critical role in...
-
Rehabilitation Support Specialist
2 days ago
Arlington, Virginia, United States Virginia Hospital Center Full timeIn this role as Rehabilitation Support Specialist at Virginia Hospital Center, you will have the opportunity to make a meaningful difference in the lives of our patients. Your key responsibilities will include greeting, scheduling, meeting, and registering patients in a compassionate and professional manner.You will serve as the initial point of contact for...
-
Clinical Support Specialist
5 days ago
Arlington, Virginia, United States Perimeter Healthcare Full timeRole OverviewWe are seeking a dedicated Clinical Support Specialist to join our team at Perimeter Healthcare. This full-time position will support the A&R department on the overnight shift.
-
Operations Support Specialist
6 days ago
Arlington, Virginia, United States Sparks Personnel Services, Inc. Full timeCompany Overview:We are Sparks Personnel Services, Inc., a dynamic and innovative staffing company dedicated to providing top-notch services to our clients and candidates alike. Our mission is to deliver exceptional results through collaboration, expertise, and a passion for excellence.Salary:$45,000 - $60,000 per yearJob Description:We are seeking an...
-
Technical Support Specialist
7 days ago
Arlington, Virginia, United States JobRialto Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at JobRialto.
-
Personal Support Specialist
6 days ago
Arlington, Virginia, United States Amity Homecare Full timeJob Title: Personal Support SpecialistWe are seeking a compassionate and dedicated Personal Support Specialist to join our team at Amity Homecare.About the Role:This is a rewarding opportunity to make a positive impact in the lives of elderly, disabled, or convalescent individuals by providing personalized care and support in their homes or day-time...
-
Strategic Support Specialist
4 days ago
Arlington, Virginia, United States Insight Global Full timeJob OverviewWe are seeking a highly skilled Strategic Support Specialist to join our team at Insight Global. This role will provide critical support to senior-level executives and ensure seamless day-to-day operations.About the RoleThe successful candidate will have experience working in an executive administrative capacity, with a proven track record of...
-
IT Support Specialist
7 days ago
Arlington, Virginia, United States United States Bowling Congress Full timeThe United States Bowling Congress is seeking a highly skilled IT Support Specialist to join our team in Arlington, Texas.**Estimated Salary:** $65,000 - $80,000 per year.**Job Description:**We are looking for an individual with excellent customer service skills and advanced knowledge of Microsoft Windows 10. The successful candidate will troubleshoot and...
-
Electrical Systems Maintenance Specialist
7 days ago
Arlington, Virginia, United States Tradewinds Support Partners, LLC Full timeJob SummaryWe are seeking a skilled Electrical Systems Maintenance Specialist to join our team at Tradewinds Support Partners, LLC.About the RoleThis is a 3rd shift position, Monday to Friday, 11:00 pm to 7:30 am, with occasional weekends. The ideal candidate will have experience in assembling, installing, testing, and maintaining electrical wiring,...
-
Administrative Support Specialist
6 days ago
Arlington, Virginia, United States Express Employment Professionals Full timeJob Title: Administrative Support SpecialistCompany OverviewExpress Employment Professionals is a leading staffing agency with a strong focus on customer service and satisfaction.We are seeking an experienced Administrative Support Specialist to join our team in providing exceptional support services to our clients.About the RoleThis full-time role offers a...
-
Technical Support Specialist
6 days ago
Arlington, Virginia, United States CodeForce Full timeJob SummaryCodeForce is seeking a skilled Technical Support Specialist to join our team.Key ResponsibilitiesProvide Tier I and Tier II technical support for internal and external customersSupport shift work schedule and be available to work varied hoursAnalyze and troubleshoot complex technical issuesCollaborate with software development, testing, and...
-
Arlington, Virginia, United States National Alliance on Mental Illness Full timeWe are seeking a HelpLine Specialist to join our team at the National Alliance on Mental Illness (NAMI). This is an unpaid internship position, and we require applicants to be currently enrolled in an academic program with an academic advisor.As a HelpLine Specialist, you will provide a vital service to individuals and families affected by mental health...
-
Java Middleware Support Specialist
7 days ago
Arlington, Virginia, United States Dunhill Professional Search & Government Solutions Full timeJob Title: Java Middleware Support SpecialistWe are seeking an experienced Java Middleware Support Specialist to join our team at Dunhill Professional Search & Government Solutions.The successful candidate will have a minimum of 1-3 years of experience in information technology with middleware systems, including JBoss and Apache installations. They will also...
-
Patient Support Specialist
6 days ago
Arlington, Virginia, United States Dental Care Alliance Full timeWe are recruiting for a skilled Patient Support Specialist to join our Arlington, Virginia office team. As a key member of our front office staff, you will contribute to providing exceptional patient care and satisfaction while supporting clinical operations.About the PositionThe ideal candidate will possess strong communication skills, be detail-oriented,...
-
Elementary Education Support Specialist
1 week ago
Arlington, Virginia, United States Arlington Independent School District Full timeAbout the JobWe are seeking a dedicated and compassionate Elementary Education Support Specialist to join our team at Arlington Independent School District. In this role, you will play a vital part in supporting students with special needs, promoting their academic and social growth, and fostering a positive learning environment.
-
Administrative Support Specialist
5 days ago
Arlington, Virginia, United States Summit Federal Services, LLC Full timeWe are seeking a highly skilled Administrative Support Specialist to provide high-level administrative support to our senior leadership team. The ideal candidate will have excellent organizational and communication skills, with the ability to prioritize tasks and manage multiple projects simultaneously.About UsSummit Federal Services, LLC is a fast-growing...
-
Project Support Specialist
6 days ago
Arlington, Virginia, United States Center for Naval Analyses Full timeCenter for Naval Analyses is seeking a highly motivated individual to fill the role of Project Support Specialist. This position is ideal for students or individuals with a strong foundation in computer science or related fields.We offer a competitive salary range of $55,000 - $75,000 per year, depending on experience and qualifications.About the JobThis...
-
Hardware Support Specialist
6 days ago
Arlington, Virginia, United States AA2IT Full timeJob SummaryWe are seeking a highly skilled Hardware Support Specialist to join our team at AA2IT. The primary responsibility of this role is to provide top-notch support for Dell laptop/desktop PCs, working closely with end-users to resolve issues and providing updates to management as needed.About the RoleThe ideal candidate will have 1.5 years of...
-
Mental Health Support Specialist
1 week ago
Arlington, Virginia, United States Universal Health Services, Inc. Full timeWe are seeking a skilled Mental Health Support Specialist to join our team at Millwood Hospital, a 134-bed mental health facility in Arlington, TX.About the RoleThis is an exciting opportunity for a dedicated and compassionate individual to provide high-quality patient care and support to patients ranging in age from preschool through geriatrics. As a Mental...
-
IT Infrastructure Support Specialist
6 days ago
Arlington, Virginia, United States GCyber Full timeJob OverviewThe IT Infrastructure Support Specialist will be responsible for ensuring the smooth operation of Microsoft Windows Server environments. This includes providing day-to-day operational maintenance, support, and upgrades to hardware, software, and operating systems.About GCyberGCyber is a reputable company that values the well-being and development...