Clinical Support Technician

1 week ago

Chapel Hill, North Carolina, United States UNC Health Care Full time
About the Role

We are seeking a highly skilled and compassionate Clinical Support Technician to join our Transplant 5 West team at UNC Medical Center. As a key member of our patient care team, you will play a vital role in delivering exceptional care to our patients and their families.

Responsibilities
  • Assist physicians and other healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
  • Critically review patient care documentation, making note of any significant changes in the patient's condition and report to a registered nurse or physician.
  • Provide a variety of clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
  • Provide clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
  • Provide direct personal care to patients, including bathing, dressing, feeding, assisting with ambulation, measuring and recording vital signs, and patient height and weight.
Requirements
  • High School diploma or GED
  • Listed as Nurse Aide I Registry with the North Carolina Department of Health and Human Services
  • Basic Life Support (BLS) for Healthcare Provider certification
  • One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training, and experience.
What We Offer

As a Clinical Support Technician at UNC Health Care, you will enjoy a comprehensive benefits package, including PTO hours, accrued based on worked hours, and the opportunity to work with a talented and dedicated team of healthcare professionals. We are an inclusive organization with over 40,000 diverse employees, committed to improving the health and well-being of the unique communities we serve.

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