Store Leadership Associate Manager
1 week ago
Career Opportunity: Retail Operations Associate Manager
About Us
T-Mobile stands at the forefront of the telecommunications sector, recognized for its groundbreaking innovations and unparalleled customer service. Join our dynamic team and contribute to a company that is redefining the future of wireless communication. We celebrate individuality and encourage our employees to express their true selves.
Job Overview
The Retail Operations Associate Manager works in partnership with the Store Manager to lead the store team, ensuring that T-Mobile's dedication to customer satisfaction and the success of Mobile Experts is consistently met.
Key Responsibilities
- Customer Commitment: Guarantee that every customer receives exceptional service and that team members are trained to prioritize customer needs. Observe interactions between Mobile Experts and customers, offering constructive feedback to improve performance.
- Operational Excellence: Stay updated on the latest products and services, exemplify best practices, and assist in upholding store standards. Oversee store operations, including budget management and financial performance.
Qualifications
- Education: High School Diploma or GED
- Experience: Prior experience in customer service and/or sales is preferred
- Skills: Strong communication, leadership, and operational management abilities
Certifications
- Must be at least 18 years old
- Legally authorized to work in the United States
Additional Benefits
T-Mobile provides a comprehensive benefits package designed to support our team members. From health insurance to educational assistance, we aim to offer a variety of benefits that meet the diverse needs of our workforce.
Join Us
At T-Mobile, we are dedicated to nurturing a culture of growth and development. We are committed to providing our employees with opportunities to advance their careers and achieve their professional goals.
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