Retail Team Leader
2 weeks ago
Career Opportunity: Retail Associate Manager
About Us
T-Mobile stands at the forefront of the telecommunications sector, recognized for its innovative approach and commitment to exceptional customer experiences. Become a part of our dynamic team and contribute to a company that is redefining the wireless landscape. We celebrate diversity and encourage our employees to express their true selves.
Position Overview
The Retail Associate Manager works closely with the Store Manager to lead the store team, ensuring that T-Mobile's dedication to customer satisfaction and the success of Mobile Experts is consistently met.
Key Responsibilities
- Customer Engagement: Guarantee that every customer receives exemplary service while training staff to prioritize customer needs. Observe interactions between Mobile Experts and customers, offering constructive feedback to improve performance.
- Operational Management: Stay updated on the latest offerings and services, set a positive example, and help uphold store standards. Oversee store operations, including budget management and financial performance.
Qualifications
- Education: High School Diploma or GED
- Experience: Previous customer service and/or sales experience is preferred
- Skills: Strong communication, leadership, and operational management abilities
Certifications
- Must be at least 18 years old
- Legally authorized to work in the United States
Additional Benefits
T-Mobile provides a comprehensive benefits package designed to support our team members. From health insurance to educational assistance, we aim to offer a variety of benefits that meet the diverse needs of our workforce.
Join Our Team
At T-Mobile, we are dedicated to nurturing a culture of growth and advancement. We are committed to offering our employees opportunities to progress in their careers and achieve their professional goals.
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