Senior IT Specialist
2 weeks ago
We are seeking a highly skilled Senior IT Specialist to join our team at Hord Family Farms. As a key member of our IT department, you will be responsible for troubleshooting and resolving IT productivity issues, interacting with team members and vendors, and ensuring optimum productivity.
The ideal candidate will have a Bachelor's Degree in an IT discipline or related field, or a minimum of 4 years in proven experience working in remediation service and assisting end-users with hardware and software related issues.
Key qualifications include exceptional customer-service skills, proficiency in Windows operating systems, and knowledge of Ethernet networking technologies.
We offer a competitive compensation package, including paid vacation, medical, dental, and vision insurance, and a 401k with company match.
Responsibilities- Troubleshoot and resolve IT productivity issues
- Interact with team members and vendors in a positive and supportive manner
- Follow documented workflows, phone logging, ticketing systems, and other established standards
- Educate team members in safe IT practices
- Assist with equipment repair, maintenance, and installation/setup
- Bachelor's Degree in an IT discipline or related field, or a minimum of 4 years in proven experience
- Exceptional customer-service skills
- Proficiency in Windows operating systems
- Knowledge of Ethernet networking technologies
- Competitive compensation package
- Paid vacation
- Medical, dental, and vision insurance
- 401k with company match
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